Re: Why Aren’t You Using Freebies to Get More Customers?
I agree Daniel; thank you for your positive comments!Best regardsAlan
View ArticleRe: Is Assertiveness Good or Bad?
I had a very interesting reaction to reading the first line of your post. I wondered how I would react if instead of a "very assertive lady" it had read "a very assertive man." I can't help but think...
View ArticleRe: Is Assertiveness Good or Bad?
Thank you for you comments Dana. I agree; I think there is a gender difference, because I don't think we ever hear of an "assertive man." You've given me something to think about!Best regardsAlan
View ArticleRe: How to Get More Customers from Referrals
Fantastic ideas! If you don't ask for referrals, you leave businesss on the table...
View ArticleRe: Manage Difficult People with a Bit of Courtesy
I absolutely could not agree with this post more. Common courtesy, it appears, isn't so common after all.
View ArticleRe: Manage Difficult People with a Bit of Courtesy
Thank you Daniel; It looks like you and I are on the same wavelength.Best regardsAlan
View ArticleRe: Manage Difficult People with a Bit of Courtesy
I agree that treating others with common courtesy goes a long way. Even if a person doesn't change their behavior, you know that you are operating with integrity, and that alone can counteract...
View ArticleRe: Manage Difficult People with a Bit of Courtesy
I agree Dana, that makes a lot of sense to me! Thank you for the comments.
View ArticleRe: Manage Difficult People Using this Assertiveness Technique
It's a great technique Alan, I've used it more than once to get the same positive results. Calmness is key, often the other person can get a little defensive, but if you stay calm then they return to...
View ArticleRe: Manage Difficult People Using this Assertiveness Technique
Thanks Terry, and that's a great point - stay calm!I wish you success in your business.Alan
View ArticleRe: Get in Touch
Thank you for all of your articles. Your posts are an invaluable contribution to our non-profit organizaiton. I tapped on three posts this morning all noting common courtesy in some way or another....
View ArticleRe: Get in Touch
Thank you Nebraska! I'm sure that is where you are and not your name. But if it is; it's a great name!Best regardsAlan
View ArticleRe: Another Assertive Technique to Manage Difficult People
I enjoyed this post. The notion of agreeing with someone's negative comments can deflate the winds in their sails. But I do think it takes some ego strength not to immediately get defensive. And you...
View ArticleRe: Another Assertive Technique to Manage Difficult People
Thank you Dana for your comments. And I understand and acept what you say.Best regardsAlan
View ArticleRe: 10 Tips to Manage a Difficult Boss
I find turning up at work witha few heavies in tow gets the bosses respect everytime.
View ArticleRe: 10 Tips to Manage a Difficult Boss
Worth while reading the book "Working With Monsters" which deals with workplace psychopaths.After reading about these people I could look back on my work history and put names of people I worked with...
View ArticleRe: 10 Tips to Manage a Difficult Boss
Thanks for this Ian. Yeah, and I can think of a couple in my work history. I think my book would only be useful to belt them round the head!
View ArticleRe: Middle Managers Make It Happen
As a business owner, you can never invest too much time or money on this one.
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